Frequently Asked Questions
Form Guide
What is the Password Termination System?

The Password Termination System is a centralized platform for requesting the termination of access rights and credentials across company systems when they are no longer required.

This ensures proper security protocols are followed for access removal and provides an audit trail of all termination actions.

How do I create a new termination request?

To create a new request:

  1. Click the "Create Request" button on the Dashboard page
  2. Fill in all required information in the form
  3. Review your submission for accuracy
  4. Click "Submit" button
What do the different status indicators mean?
  • System Password Termination submission: Your request is submitted and waiting for approval.
  • Approved: The termination has been completed successfully.
  • Rejected: Your request was denied. Check the details for the reason.
  • Queried: More information is needed from you before proceeding.
Can I cancel a request?

No, cancellation is not allowed once submitted.

How will I know when my request is processed?

You will receive email notifications when:

  • Your request is submitted
  • The status changes (approved, rejected, queried)
  • Additional information is requested
Who do I contact for help?

For technical issues or questions about the system, please contact:

  • IT Help Desk: helpdesk@johorport.com.my
  • Phone Support: 07 2535888

Form B User Manual Guide

Click the button below to view or download the manual guide:

📄 Open Manual Guide